1. Introduction
Welcome to our Loyalty Program valuhworld. By participating, you agree to abide by these Terms of Use.
2. Enrollment
To join the Program, customers must sign up and provide necessary personal information. Participation is open to individuals aged 18 and older.
3. Earning Points
Members earn points through purchases made at participating shops. The accumulation of points is based on the total amount spent, and promotional offers may occasionally provide additional earning opportunities.
4. Redeeming points
members redeem points through shops they earn, specific points of a particular shop cannot be used in another shop except their own.
5. Point Value Increase
As members reach certain milestones in points earned, the value of their points may increase. Specific details regarding point milestones and their corresponding benefits will be communicated to members via email or in-store promotions.
6. Birthday and Holiday Rewards
Members will receive double points on purchases made during their birthday month and designated holiday periods. Notifications of these opportunities will be sent via email.
7. Point Expiration
Points earned will expire one year from the date of joining the Program. Members are encouraged to redeem their points before the expiration date.
8. Redemption of Points
Points can be redeemed for goods at participating shops, subject to availability. The exact number of points required for redemption will be displayed at the point of sale.
9. Fees
We want to inform our retail clients that, as part of our loyalty program, we charge a 5% commission every month on the transactions we facilitate. This fee helps us maintain and enhance the quality of our services, ensuring that our clients receive the best possible experience. We also charge a one time fee to customers for access to a loyalty card.
10. Modifications to the Program
We reserve the right to modify or terminate the Program at any time, with or without notice. Changes may include point values, redemption options, or expiration policies.
11. Limitation of Liability
We are not responsible for lost or stolen points or for any unauthorized use of your account. Members are responsible for maintaining the confidentiality of their account information.
12. Governing Law
These Terms of Use are governed by the laws of Tanzania. Any disputes arising from participation in the Program shall be resolved in the appropriate courts of [Your State/Country].
13. Acceptance of Terms
By participating in the Program, you acknowledge that you have read, understood, and agree to these Terms of Use.
For any questions or concerns regarding the Program, please contact our customer service team.
